Voice first
Tap the microphone and talk naturally, even mixing languages the way we all do. Interrupt him whenever you like, as in a real conversation.
Private beta · for companies and teams
Hello! Tell me what you need, I’ll show you where it is.
Show your customers where to click.
Meet the Genygo Agent: calm, courteous and professional. On your website, in your software or next to any app on Windows, your customers and your teams ask their question out loud: he looks at the screen, points at the right button and explains each step, in their language. Fewer support tickets, faster onboarding.
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- Speaks your customers’ language
- He points, they click
- No AI key in the browser
Questions about Genygo? Ask our assistant, out loud or in writing.
With you:
How do I send this invoice?
New invoice
CustomerBlue Harbor Ltd
Amount$1,250.00
Save draft
Send
Right here: click “Send”.Done. The invoice is on its way.
What it is
A patient guide next to every screen
Genygo is an animated guide powered by real-time voice AI. Companies give him a calm, professional face (the Genygo Agent, in a navy suit) or any character they design. Instead of reading long help pages, your customers and teammates tell him what they want to do: he understands the screen they are on and shows them the way, step by step.
He understands the page
He reads the buttons, menus and labels of the page, never your passwords or what you type, and only takes a screenshot when he really needs to look.
He shows, he doesn’t lecture
He flies to the right button, points at it and draws a glowing ring around it. Wrong click? He tells you. Task done? He celebrates with you.
The Genygo Agent
For companies
A calm, professional agent for your customers
Meet the Genygo Agent: a serious, courteous guide in a navy suit. He greets your customers on your website, helps your teams in any software, explains each step clearly and shows exactly where to click. No jokes at anyone’s expense, no big cartoon reactions: just clear, patient help.
- Explains one step at a time: what to do, where it is, what happens next.
- Knows your company: give him skills about your products, procedures and FAQs.
- Calm and courteous with every customer, in their language.
- Your colours and your look: dress him in your brand with the avatar maker.
How it works
From your question to the right click
No manual, no video tutorial. Just a conversation.
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You ask
Say what you want to do: “How do I export this report?”, “Where do I change my password?”
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He looks at the page
He reads its structure (buttons, menus, fields) with your privacy settings applied.
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He points at the right button
He flies to it, highlights it and explains what it does.
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You get it done
He follows every step with you, warns you about a wrong click and celebrates at the end.
Two modes. You decide.
Guide mode
DefaultHe explains, points and highlights. You make every click yourself: nothing changes on the page without you.
Assist mode
OptionalHe can click, type or open a menu for you, but only after you approve each action (“Shall I click?”). Buying, deleting, sending or changing a password always needs a tap on his Yes button: a spoken yes is not enough.
Where it works
One Genie, four places
On your computer, he explains any software and any website. On your own website, he welcomes your visitors. The same Genie and the same account everywhere.
Windows app
Explains any software on your computer: Windows settings, File Explorer, Office, your accounting or design software. He floats above the active window, reads it and shows you where to click.
Any softwareChrome extension
Explains any website: in Chrome on your computer, on social networks, online administration, online stores or webmail. Ask, and he shows you where to click.
Any websiteYour website
One line of code and he welcomes your visitors: he explains your website with the skills you gave him and points at the right links and buttons.
For your visitorsWordPress plugin
Install the plugin and he guides the visitors of your WordPress site: pages, posts, menus and WooCommerce products are synced automatically, and an optional helper guides your team inside wp-admin.
Plugin, no code
One line on your website
<script src="https://genygo.com/embed/v1/genie.js" data-site-key="gs_…" defer></script>Characters & avatar maker
Give him any face you like
Choose the professional Genygo Agent or the original Genie, proudly born in Morocco, pick a ready-made character, or build your own in your brand’s colours with the avatar maker. Every look keeps all his animations: he still talks, blinks, points and moves.
- Face shape, eyes, nose, hair, beard, glasses: any face, any age.
- From a photo: any AI can write a “look code” for you to paste.
- Your own drawings: import a pack with one picture per animation state.
- His own voice, personality, way of talking and moves.
Outfits from around the world
- Thobe & ghutra
- Kimono
- Dashiki
- Poncho
- Kurta
- Suit & tie
- Hoodie
- Djellaba
A character may show a real person only with that person’s permission, and always presents itself as an AI version of them.
- The original Genie, born in Morocco
- Thobe & ghutra
- Kimono
- Dashiki
Skills
Make him a professional in any field
Give him skills (guides, step-by-step procedures and best practices that he searches while he helps) and he becomes a professional in any field: e-commerce, design, accounting, customer service and more.
- E-commerce
- Design
- Accounting
- Customer service
- Marketing
- Human resources
Own a website? With the WordPress plugin or the one line of code, add your own skills (your products, delivery, returns, how your pages work) and he knows how to use your website, for every visitor.
E-commerce coach
I have 12 new orders. Where do I start?
Orders & delivery
Step by step: check the address and payment of each order, then print the shipping labels. Open your orders, I’ll show you where.
Want some fun?
Meet the Moroccan Genie
Behind the suit there is a joker. Switch to the original Genie, born in Morocco (red knitted cap, grey moustache, blue smoke tail), and turn on roast mode: he teases you like the Moroccan uncle he is when you click the wrong thing, then gives you the right step straight away. Off unless you ask for it.
- 0 · NeverFriendly grumbling only.
- 1 · TeaseIronic nicknames and jokes about your clicks.
- 2 · RoastA playful “stupid!”, then the help.
- 3 · SavageLike a comedian roasting a friend on stage.
Hard limits, at every level
- Only your clicks and mistakes. Never religion, origin, body, gender, health, family or money.
- He stops at once if you say “stop”, or if you seem upset.
- Every jab comes with the next useful step.
- On websites he stays polite with visitors by default.
Come on, stupid, not that one! The blue button on the right.
Privacy & safety
Built so that you stay in control
A helper that sees your screen has to earn your trust. Here is how the Genie does it.
No permanent key in your browser
The AI key stays encrypted on the server. Your browser only receives a short-lived, single-use token, with the Genie’s instructions locked in.
Sensitive fields masked
Password, payment and one-time-code fields are never read or typed. Emails, phone numbers and card numbers are masked before anything leaves your browser.
Confirmation before risky actions
In assist mode he asks before every action. Buying, deleting, sending or changing a password needs a tap on his own Yes button.
Screenshots only when needed
He looks at the page structure first. Screenshots are optional, limited, and never taken on sensitive sites such as webmail and messaging.
Your data, your rules
Transcripts and history are kept only if you allow it and deleted automatically after a while, and you can erase everything from your privacy center.
Encrypted and audited
Keys and secrets are encrypted at rest, and sensitive changes are written to an audit log.
FAQ
Questions we often hear
How much does it cost to join the beta?
Nothing: joining the beta is free. Beta testers get new features first and a direct line to the team.
Can my company use him with its customers?
Yes: the Genygo Agent is calm and courteous, never jokes at anyone’s expense and stays polite with visitors by default. Give him skills about your products and procedures, and dress him in your brand’s colours.
Which languages does he speak?
English, French, Arabic, Moroccan Darija, and Auto mode answers in the language you speak. You can switch whenever you like.
Does he click for me?
Only in assist mode, and only after you approve each action. In guide mode (the default), on websites and in the Windows app, he only points and explains: you click.
Can he see my passwords or bank details?
No. Password, payment and one-time-code fields are never read or typed, and card numbers, emails and phone numbers are masked before anything leaves your browser.
Where can I use him?
On your computer: in any software with the Windows app, and on any website with the Chrome extension for Google Chrome. And on every website that adds him for its visitors (the WordPress plugin or one line of code), phones included.
Can I put him on my online store?
Yes: your online store (Shopify, WooCommerce or any other platform) only needs one line of code, and WordPress sites have a plugin. Give him skills about your products, delivery times and returns, and he answers your visitors.
Who is the Moroccan Genie?
The Genygo Agent’s funny colleague. Genygo was born in Morocco, and so was he: the red knitted cap, the moustache and the sense of humour come from there. Pick him when you want a good laugh, or keep the calm Genygo Agent for work.
Is the Genie a real person?
No. The Genygo Agent and the Genie are original fictional characters. A character may show a real person only with their permission, and always presents itself as an AI version of them.
What do you do with my sign-up details?
We only use them to contact you about the beta. We never store your IP address, only a coded fingerprint of it, to prevent abuse. Ask us at any time and we delete everything.
Beta program
Become a beta tester
We are opening Genygo to a small group of testers. Tell us how you would use the Genie, and we will write to you as soon as your place is ready.
- Early access to new features and characters
- A direct line to the team: your feedback shapes the Genie
- Help to set him up on your website or store
Can’t wait for the beta?
Create a free account now and install the Genie in a few minutes.
Create a free account